Terms of Service

Last updated 19 October 2026

1. Agreement

These terms are an agreement between you (the merchant using the app, and the business you act for) and Hoop Interactive LLC ("we", "us") about hoop Upsell Cross-sell Bundles ("the app"). By installing or using the app you accept them. If you do not accept them, do not use the app. The Privacy Policy is part of these terms.

2. What the app does

The app lets you create upsell, cross-sell and bundle offers for your Shopify store: volume discounts, cart upsells, frequently bought together add-ons and bundles. Each offer is saved in your store as a Shopify discount, applied by Shopify at checkout, and shown to shoppers through blocks you add to your theme. To use it you need a Shopify store.

3. Price

The app is free to use at the moment. If we add paid plans, they will be charged through Shopify, and only once you approve them in Shopify. Uninstalling the app stops it completely.

4. Your responsibilities

• You set your offers: which products, which discounts and for how long. Check them before you turn them on; the app applies what you set.
• Your offers must follow the law where you sell, including consumer and pricing rules (for example on how discounts and reference prices are shown).
• Your offers may combine or clash with other discounts in your store. How discounts combine is set in Shopify, and you are responsible for the result at checkout.
• Follow Shopify's terms, and keep access to your Shopify account secure.

5. Acceptable use

Do not misuse the app: do not use it for anything unlawful, interfere with or overload it, try to reach other merchants' data, copy or reverse engineer it except where the law allows, or post abusive or unlawful content on the Feature requests page. We may remove such content.

6. Your content

Your offers, settings and the content you add stay yours. If you post a feature idea, you allow us to use it to improve the app, without owing you anything for it.

7. Our app

The app, its code, design and name belong to Hoop Interactive LLC. We give you a personal, non-exclusive, non-transferable right to use it with your store while these terms apply.

8. Availability and changes

We aim to keep the app running, but we do not promise it will always be available or free of errors. The app depends on Shopify, and changes Shopify makes can affect it. We may change, add or remove features.

9. Ending

You can stop at any time by uninstalling the app; what then happens to your data is described in the Privacy Policy. We may suspend or end your use of the app if you seriously or repeatedly break these terms, or if the law requires it, telling you why where we can.

10. Disclaimer

The app is provided "as is" and "as available". As far as the law allows, we give no warranties, express or implied, including that it will meet your needs, be uninterrupted, or be free of errors. Nothing in these terms removes rights you have under consumer law that cannot be excluded.

11. Limitation of liability

As far as the law allows, we are not liable for indirect or consequential losses, such as lost profits, sales, data or goodwill, including from a discount that was set up wrongly. Our total liability for any claim about the app is limited to the greater of the amount you paid us for it in the 12 months before the claim and 100 US dollars. Nothing in these terms limits liability that cannot be limited by law, such as for fraud.

12. Changes to these terms

If we change these terms, we will update the date at the top. For important changes we will tell you in the app or by email before they take effect. If you keep using the app afterwards, the new terms apply; if you do not agree, you can uninstall it.

13. Law

These terms are governed by the laws of the State of Wyoming, USA, without regard to its conflict of law rules, and any dispute will be heard by the state or federal courts located in Wyoming. If you are a consumer, this does not take away the protection of mandatory laws of the country where you live.

14. Contact

Hoop Interactive LLC
30 N Gould St #20402, Sheridan, WY 82801, USA
Email: hi@hoopinteractive.com